Visibility Case Study
IFE Global Logistics have been experiencing exponential growth across 2023 based on their unique solution based business model that is highly customer service eccentric. However, with market pressure on rates they required an additional USP to assist in retention and to compliment their existing service model.
FYI created a white-labelled version of our software Cargo Visual, with some bespoke features specific to meet IFE Global’s clients Time Critical needs.
Deliverable:
“We could not have asked for more. Without FYI we would not be able to provide our clients our dedicated platform; Logistic Smart Portal. Whereby, our clients are able to see exactly what is in our TMS 24hrs a day, 7 days a week saving time for all parties involved. Our multi-national clients have offices worldwide aligned and communicating about the same data across time zones without latency. Some of our largest clients have really benefited from the GHG (CO2 output) that has been captured to meet the international standards inline with the Global Emissions Logistics Council’s (GLEC) Framework. Our challenge of retention and furthering our level of customer driven services have been dramatically enhanced” ~ Managing Director – IFE Global Logistics.
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