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Intelligent CRM

is the future of Freight Forwarding Pipeline Management and Lead Generation powered by FYI-RMS (rates management system).

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Connect Your Solutions to Your Network

Armed with the granular details of your customers needs means that automated notifications and mailouts will keep your business connected to your customers.

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RMS – Rates Management System

Allows your team to ensure that rates are up to date, with autonomous delivery of rates – with an online access for your customers to obtain Spot Rates from UNLOCODE to UNLOCODE at their fingertips which is logged against their account in the CRM notifying sales staff to follow up and engage immediately.

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Empower Sales via Opportunity Management

Automated lead scoring through assessing requirements vs rates to determine the success rate of connecting your solution to your customer’s needs. Helping to streamline your sales/ marketing teams by optimising your sales process.

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Business Intelligence Dashboards

Store/ View relationship data between your clients and their 3rd party suppliers including contacts, locations, HS-Codes, products, SKU’s, service type, PO/Booking to GRD – lead times, average transit times and rates through user friendly dashboard view.

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Sales Analytics – Campaign Conversion Rates

By analysing your sales conversion rate versus your campaign names and campaign drives by date, allows your business to determine the impact of each campaign. Detailed sales statistics will deliver powerful forecasting analytics and growth opportunity driven by your business data.

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Mobile Application – updating on the go!

Mobile application connectivity means that Sales staff can input new leads at ease.

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Customer Credit Status / Viability

Automatous credit file applications to determine credit limits and financial status of each client so that you can ensure that your service meets their requirements, and they meet your client base requirements.

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Integrate your TMS

Utilizing FYI robust API, you can connect our CRM to your TMS by pulling the relevant data from your system to optimise your pipeline and performance.

FYI is committed to providing the ability to empower Businesses Globally to achieve Carbon Neutrality

Providing accurate and autonomous CO2 reporting within standard is one thing, but providing you with CO2 emissions apportioned to PO, Container, Product and SKU level allows for you to truly get an insight to each component within the supply chain’s environmental impact. Sharing this data with customers or tenders could prove invaluable.

Become a Partner. Forward your intelligence.
Open up the possibilities of enhanced supply chain data.